Return Policy: If for any
reason you aren't satisfied, you can return any
non-engraved item in its original condition within
14 days of shipment date, for a refund or exchange
excluding the shipping charges. Any unauthorized,
improperly packaged, or non-insured packages will
be returned to sender. Items that show signs of
wear or have been resized (by a jeweler other than
Custom Creations by barbara, Inc.), engraved, altered, or
damaged in any way cannot be accepted for return.
* CUSTOM CREATIONS. will not be
responsible for loss or damage of return
Liability: All merchandise
CUSTOM CREATIONS is insured for
full value up to the moment of delivery. Once a
shipment is accepted and signed for, the customer
is solely responsible for the merchandise and any
loss or damage, which may occur thereafter. Should
the return of merchandise to
CUSTOM CREATIONS be necessary,
CUSTOM CREATIONS shall assume
liability for such merchandise only upon receipt
of the merchandise in its original condition.
The processing time for every order varies
depending on the item order. We generally take
5-10 days or may be less, working days for the
order to be delivered. We generally ship via UPS.
All Payments for purchase on this site need to be
made over the phone. Phone is the easiest and
safest way to pay. Buyers can pay for their items
with a credit card simply by
calling. Phone transactions are safe and secure.
The order will only be
shipped after the payment clears.